Q1. Is it safe to enter my card details when ordering at verynice2.com?
Q2. Do you deliver outside mainland UK?
Q3. How much do you charge for delivery?
Q4. Where is my order?
Q5. When will you debit my account?
Q6. How do I cancel my order?
Q7. What if I am not in when you deliver?
Q8. I still have not received my order despite receiving a despatch email.

For Further Details:

Phone: 01992 516710
Contact Us
(Office hours: 9.30am-5pm, Mon-Fri)


Q1. Is it safe to enter my card details when ordering at verynice2.com?
A. Yes. Our site is approved by Protx and any sensitive data is encrypted so that nobody can read it.

Q2. Do you deliver outside mainland UK?
A. Yes. Please add your items to your basket as normal, from there you can select your delivery country and the delivery costs will be shown automatically.

Q3. How much do you charge for delivery?
A. £4.95. For a UK mainland delivery regardless of how big the order is. Some furniture items are very heavy and will need specialist delivery which will incur a delivery charge of up to £35, this charge will be shown on either the item listing or in your shopping basket.

Q4. Where is my order?
A. You can track you order by visiting royalmail.com or interlinkexpress.com and enter the tracking number given to you at the time of despatch.

Q5. When will you debit my account?
A. You will debited at the time of ordering as we do not store any credit card details to debit at the time of dispatch.

Q6. How do I cancel my order?
A. Contact us immediately. If the order has already left our warehouse you will have to return the items to us at your cost and all the shipping charges will not be refunded.

Q7. What if I am not in when you deliver?
A. Our carrier will leave a card to let you know they called. You can then contact them to re-arrange delivery.

Q8. I still have not received my order despite receiving a despatch email.
A. Please contact us so we can find out what has happened.